About this role
Manager/Director of Operations at Lynx. Location: United States. Role: Oversee operations, Implement automation, Improve processes Requirements: 7–12+ years in operations; experience managing call center or transaction-based operations; proven automation implementation; AI/tools understanding; startup/high-growth scaling experience. Category: Business Operations Seniority: Mid Level Tools: Salesforce, Zendesk, Five9, Twilio, CRM, RPA, Workflow tools, SQL Commitment: Full Time Workplace: Remote Languages: English