About this role
Customer Success Manager - SMB at Centricsoftware. Location: United States. Role: Renewals management, Adoption enablement, Upsell opportunities Requirements: 3+ years in customer success or related role; SaaS/enterprise software experience; renewals, churn risk, expansion; strong relationships; high-volume portfolio; NA time zones; travel; PLM/retail tech preferred. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: English