About this role
Technical Support Operation Project Manager at Teletrac Navman. Location: Monterrey, Nuevo León, Mexico. Role: coordinating operations, monitoring queues, removing roadblocks Requirements: 5+ years project management experience; support operations background; experience with AI; strong analytical and reporting skills; advanced Power BI and Excel; experience with Jira/Monday.com/Microsoft Planner; strong English communication. Category: Project and Program Management Seniority: Senior Level Tools: Microsoft Power BI, Microsoft Excel, Monday.com, Jira, Microsoft Planner Commitment: Full Time Workplace: Onsite Languages: English