About this role
Manager, Product - CCaaS at TELUS Digital. Location: Charlottesville or Columbus or Durham or Boston or United States. Role: building relationships, leading teams, managing backlogs Requirements: 7+ years in software industry, 2+ years leadership, experience with contact center solutions (Genesys, Amazon Connect, Five9, Google CES), managing complex software projects, strong communication, financial acumen, and product documentation skills. Category: Product Management Seniority: Senior Level Tools: Genesys, Amazon Connect, Five9, Google CES, APIs, databases Certifications: cspo Commitment: Full Time Workplace: Remote Languages: English