About this role
Customer Success Manager - Gurugram at FieldAssist. Location: Gurugram, Haryana, India. Role: managing accounts, driving adoption, resolving escalations Requirements: 5+ years in customer-facing roles (customer success/account management) at a SaaS company; experience with CRM/ERP, Excel/PowerPoint; familiarity with HTML, SQL, API, JSON; strong communication and account management skills. Category: Customer Service Seniority: Senior Level Tools: CRM, ERP, Salesforce, Pipedrive, HTML, SQL, API, JSON, iOS, Android, Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English