About this role
Production Support & Incident Manager at Think Tank Inc.. Location: Washington, District of Columbia, United States. Role: leading incidents, coordinating support, analyzing causes Requirements: Bachelor's in IT/Computer Science; 8-12+ years incident management experience; ITIL; troubleshooting; monitoring tools; experience with Federal Financial Systems. Category: Information Technology Seniority: Senior Level Tools: ITIL, Monitoring tools, Incident management tools Commitment: Contract Workplace: Onsite Languages: English