About this role
Incident Manager at EveryMatrix. Location: Bucharest, Romania, Romania. Role: Register incidents, Prioritize incidents, Coordinate responses Requirements: Minimum 2 years in IT incident management; ITIL; experience with JIRA Service Management or ServiceNow; strong analytical and communication skills; ability to work under pressure; IT infrastructure knowledge; ITIL certification a plus; degree in Technical field. Category: Information Technology Seniority: Mid Level Tools: JIRA Service Management, ServiceNow, IT infrastructure monitoring tools Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English