About this role
Product Manager, CX: IFS Loops at IFS. Location: Palo Alto, California, United States. Role: validating usecases, defining roadmap, shipping iteratively Requirements: 5+ years product management experience building technically complex, user-facing systems; familiarity with agentic AI patterns and tooling; experience with CRM/help-desk stacks and working closely with engineers and researchers. Category: Product Management Seniority: Senior Level Tools: Zendesk, Salesforce Service Cloud, Jira Service Management, LangChain, OpenAI functions, LangGraph, AutoGen Commitment: Full Time Workplace: Hybrid Languages: English