About this role
Customer Success Manager, Tier 1 (East) at Eltropy Inc.. Location: Florida or Georgia or Alabama or North Carolina or South Carolina or Tennessee or Kentucky or Virginia or Massachusetts or Vermont or Maine. Role: managing accounts, driving growth, conducting reviews Requirements: 5+ years customer-facing experience in account management/customer success (B2B SaaS/FinTech preferred); ability to manage ~20 Tier-1 accounts; willingness to travel up to 25%; strong communication, analytical, and technical aptitude. Category: Customer Service Seniority: Senior Level Tools: CRM/CS platform Commitment: Full Time Workplace: Remote Languages: English