About this role
Customer Success Manager at Banyan Software. Location: United States. Role: owning portfolio, driving retention, coordinating escalations Requirements: 5+ years in Customer Success or account management in SaaS; higher education SaaS preferred; quota attainment; upsell experience; strong communication. Category: Information Technology Seniority: Mid Level Tools: HubSpot, Jira, Confluence, Circle Commitment: Full Time Workplace: Remote Languages: English