About this role
Customer Success Manager - West at Aurelian. Location: Seattle or United States. Role: owning renewals, managing accounts, visiting customers Requirements: Experience working in 9-1-1/public safety or PSAPs, customer-success experience, strong communication and analytical skills, builder mentality, familiarity with AI tools, Pacific time zone–based (within 1 hour of a major airport), willingness to travel ~10%. Category: Customer Service Seniority: Mid Level Tools: AVA, CORA Commitment: Full Time Workplace: Remote Languages: English