About this role
Relationship Manager at Qore. Location: Lagos, Lagos, Nigeria. Role: log cases, prioritize tickets, coordinate escalations Requirements: Strong problem-solving and communication; ITIL-based service desk experience; ability to manage multiple customers; proficient with ticketing platforms. Category: Customer Service Seniority: Mid Level Tools: Freshdesk, Zoho Desk Commitment: Full Time Workplace: Onsite Languages: English