About this role
Dispatch Manager at Hotwire Communications. Location: Fort Lauderdale, Florida, United States. Role: Lead team, Oversee routing, Improve processes Requirements: Bachelor’s degree or equivalent in business/ops plus 5+ years in dispatch/workforce management; 3+ years people management; telecom/field service experience preferred; FSM software, routing tools, and CRM proficiency; strong leadership and data analysis; willingness to work nights/weekends/holidays. Category: Project and Program Management Seniority: Senior Level Tools: Field Service Management software, Workforce routing tools, CRM platforms Commitment: Full Time Workplace: Onsite Languages: English