About this role
Product Line Support Manager at Stallion Infrastructure Services. Location: Houston, Texas, United States. Role: leading personnel, managing operations, monitoring tickets Requirements: 3+ years technical support/service delivery experience, 2+ years people management, experience with ticketing systems and SLA/KPI management, familiarity with surveillance and networking, Microsoft Office proficiency, ability to work after-hours and travel periodically. Category: Project and Program Management Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, VMS, LTE Commitment: Full Time Workplace: Onsite Languages: English