About this role
Lead Service Delivery Manager at Thoughtworks. Location: Singapore. Role: managing delivery, tracking metrics, building partnerships Requirements: Proven software managed services delivery experience, service transition, SLA and incident management, ITIL/ITSM knowledge, stakeholder management, data analysis, and strong problem-solving and leadership skills. Category: Project and Program Management Seniority: Senior Level Tools: ITSM, ITIL, XP, CI/CD, SRE Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English