About this role
Associate Technical Customer Success Manager at Support & Customer Success. Location: Austin, Texas, United States. Role: manage deployments, conduct QBRs, drive renewals Requirements: 2-5 years post-sale technical customer-facing role in B2B SaaS/IoT; strong technical problem solving; proven account ownership and success metrics; able to run QBRs and renewal/expansion planning. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Jira, Confluence, Google Suite Commitment: Full Time Workplace: Remote Languages: English