About this role
Operational Manager at Ricoh. Location: Barcelona, Catalonia, Spain. Role: leading operations, managing teams, monitoring kpis Requirements: Engineering or technical background, ITIL Foundation, 5+ years in managed IT service operations (Workplace/End User Services), multisite/international experience, team management, ServiceNow/Remedy and Microsoft ecosystem knowledge, fluent English and Spanish. Category: Project and Program Management Seniority: Senior Level Tools: ServiceNow, Remedy, Microsoft Intune, Microsoft O365, Microsoft Azure AD, VMware Horizon, Copilot Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English, Spanish