About this role
Sky 360-Principal Investment Manager-Sky Channel-Product Manager at Kotak Mahindra Bank Ltd. Location: Thane, Maharashtra, India. Role: streamlining KPI, mentoring staff, designing automation Requirements: Managing customer service KPIs, mentoring and training staff, designing automation for workflows, handling regulatory incident investigations, stakeholder and vendor management, and hiring/training the CS team. Category: Product Management Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English