About this role
Junior Case Manager at Expereo. Location: Manila, Metro Manila, Philippines. Role: managing cases, handling issues, coordinating engineers Requirements: 5+ years IT/Telecommunications experience, bachelor\u0002s degree in related field, strong routing/switching, SD-WAN and cloud knowledge, ITIL v3 familiarity, Cisco/Juniper hands-on, TCP/IP, excellent English and communication skills. Category: Customer Service Seniority: Senior Level Tools: SD-WAN, SASE, TCP/IP, Network Configuration Management, VPNs, Cisco, Catalyst Switches, Juniper, OSPF, STP, VLAN, QoS, POE, ITIL v3, expereoOne Certifications: itil v3 Commitment: Full Time Workplace: Hybrid Languages: English