About this role
Customer Program Manager at TRG Group. Location: Westlake, Ohio, United States. Role: liaise customers, resolve issues, manage escalations Requirements: Associate's or higher; 3-5 years customer service/success experience; project management preferred; strong communication; CRM/ERP familiarity. Category: Customer Service Seniority: Mid Level Tools: Salesforce, ServiceHub, NetSuite, Service Now, Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English