About this role
Service Manager at Skillcloudhcm. Location: Scarborough or Maine or New Hampshire or Massachusetts or Rhode Island. Role: managing department, overseeing technicians, tracking kpis Requirements: 3+ years management experience in service/delivery/logistics; budget and strategic planning; people management; customer escalation handling; advanced Microsoft Office (Excel, Outlook, Word); travel across New England; strong communication and problem-solving skills. Category: Business Operations Seniority: Mid Level Tools: Microsoft Excel, Microsoft Outlook, Microsoft Word Commitment: Full Time Workplace: Onsite Languages: English