About this role
Help Desk Technician at Abacus Technology. Location: Quantico, Virginia, United States. Role: Troubleshoot, Coordinate, Document Requirements: 5+ years in a help desk or technical support role; TS/SCI clearance; Security+ or DoD 8140; ITSM ticketing (Remedy/ServiceNow); Active Directory; device imaging; mobile device management; VPN; VTC/GVS experience. Category: Information Technology Seniority: Mid Level Tools: Remedy, ServiceNow, Active Directory, Microsoft Office, VPN, Intune, VTC/GVS, Purebred, VoIP, Navy coordination Certifications: security+ Commitment: Full Time Workplace: Onsite Languages: English