About this role
Senior Operations Manager, Global Service Support Centre at Tnsi. Location: Kuala Lumpur, ., Malaysia. Role: lead operations, improve processes, engage customers Requirements: 7+ years in Service Desk/NOC/IT Operations leadership; 24/7 shift-based operations; Major Incident Management; strong networking, infrastructure, and customer-facing experience. Category: Information Technology Seniority: Senior Level Tools: SolarWinds, Splunk, ThousandEyes, CCNA, ITIL Certifications: itil (), ccna () Commitment: Full Time Workplace: Onsite Languages: English