About this role
Sr. Customer Success Manager at Petvisor. Location: United States. Role: managing accounts, building relationships, mitigating churn Requirements: 3+ years in Customer Success managing complex books, account retention and expansion, experience with ChurnZero or similar and Salesforce, strong stakeholder management, escalation handling, and data-driven decision making. Category: Customer Service Seniority: Mid Level Tools: ChurnZero, Salesforce, PetDesk Commitment: Full Time Workplace: Remote Languages: English