About this role
Customer Success Manager at Confido. Location: New York, New York, United States. Role: managing accounts, driving expansion, advising customers Requirements: 3+ years in customer success or account management at B2B SaaS with ownership of net revenue retention; commercial mindset; data-driven (health scores, usage, NRR); strong communication; willing to be onsite 5 days/week. Category: Customer Service Seniority: Mid Level Tools: Confido, Vestwell, MacBook Commitment: Full Time Workplace: Onsite Languages: English