About this role
Manager, Hosting Service Delivery at Volarisgroup. Location: Wayne or United States. Role: ensuring delivery, leading incidents, coordinating teams Requirements: 5+ years in SaaS or IT service/platform operations, 2+ years managing service delivery teams, strong incident management and SLA ownership, ITIL change management experience, customer communication, and tooling experience (PagerDuty, ManageEngine, Jira, Confluence). Category: Information Technology Seniority: Senior Level Tools: PagerDuty, ManageEngine, Jira, Confluence Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English