About this role
Service Delivery Manager at H&M Group. Location: São Paulo, São Paulo, Brazil. Role: assessing service, improving procedures, managing stakeholders Requirements: Bachelor's in Computer Science or equivalent experience, 2+ years ITSM experience, leadership experience, advanced English, stakeholder management, strategic planning, ITIL knowledge, and coaching skills. Category: Project and Program Management Seniority: Entry Level Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English