About this role
Complaints & Information Manager at Hackney Council. Location: London, England, United Kingdom. Role: managing complaints, processing FOIs, leading teams Requirements: Experienced complaints and information governance leader to manage complex statutory complaints, FOIs/SARs, ensure GDPR/Data Protection compliance, lead investigations, analyse trends for service improvement, and line-manage up to 5 staff. DBS required. Category: Legal and Compliance Seniority: Senior Level Certifications: dbs Commitment: Full Time Workplace: Onsite Languages: English