About this role
Assistant Manager, Training and Escalations at Rush Street Interactive. Location: United States. Role: Lead training, Oversee escalations, Align processes Requirements: Experience leading training, QA, and escalations in a contact-center or similar environment; 4+ years; Bachelor's preferred; in-office 1+ day per week; travel; iGaming knowledge; proficient with multiple platforms. Category: Business Operations Seniority: Mid Level Tools: 1Huddle, Guru, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English