About this role
Project Manager at About DMI. Location: Crownsville, Maryland, United States. Role: leading delivery, driving transformation, managing performance Requirements: Accountable for end-to-end IT service delivery (Service Desk, Desktop Support, ITAM) in ServiceNow-enabled environments; 5+ years managing large-scale IT service programs, 3+ years leading 24x7 operations; PMP preferred; strong ITIL knowledge; able to complete fingerprint background check. Category: Project and Program Management Seniority: Senior Level Tools: ServiceNow, CCaaS, ITIL Certifications: pmp Commitment: Full Time Workplace: Onsite Languages: English