About this role
Incident Manager at Ericsson. Location: Noida, Uttar Pradesh, India. Role: driving recovery, conducting investigations, leading escalations Requirements: Experience in emergency/incident management, root cause analysis, service recovery, escalations, coaching, and collaboration with strong communication and leadership skills. Category: Project and Program Management Seniority: Mid Level Tools: EBP (Ericsson Business Process and Finance Processes), Ericsson Portfolio Commitment: Full Time Workplace: Onsite Languages: English