About this role
Customer Success Director at CallMiner. Location: Waltham, Massachusetts, United States. Role: Managing portfolio, Engaging accounts, Leading strategies Requirements: 5+ years in customer success or account management; strategic account management; AI/tool experience; ROI storytelling; cross-functional PM; renewal leadership; strong negotiation and coaching skills. Category: Business Operations Seniority: Senior Level Tools: Gainsight, ChatGPT, Bard, MS Copilot, AI tools Commitment: Full Time Workplace: Remote Languages: English