About this role
Director, Customer Success at Carrot. Location: United States. Role: lead team, define strategy, drive retention Requirements: 8+ years in Customer Success or related leadership; 3+ years people management; Bachelor's degree; enterprise account experience (20,000+ lives); B2B SaaS/healthcare background; travel ~5 days/quarter. Category: Customer Service Seniority: Senior Level Tools: Salesforce, CRM, data analytics, customer success platforms Commitment: Full Time Workplace: Remote Languages: English