About this role
Customer Care Supervisor at Quenchwater. Location: Las Vegas, Nevada, United States. Role: supervising team, coaching staff, resolving escalations Requirements: 3+ years customer service leadership in contact center/account management; experience coaching to KPIs, workforce management, CRM and reporting tools; strong communication, problem-solving, and performance management skills. Category: Customer Service Seniority: Mid Level Tools: PowerBI, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English