About this role
Customer Account Service Representative at Solutions 2 GO. Location: Louisville, Kentucky, United States. Role: monitoring orders, processing returns, administering applications Requirements: High school diploma, 2 years order management or integrations experience, strong written/oral communication, conflict resolution, workflow optimization, familiarity with EDI/API and contact center/CRM tools, ability to manage priorities and translate metrics. Category: Customer Service Seniority: Entry Level Tools: EDI, API, helpdesk, VOIP, contact center software, CRM Commitment: Full Time Workplace: Onsite Languages: English