About this role
Senior Customer Success Manager at Upshop. Location: Austin or Miami or United States. Role: managing relationships, driving retention, supporting projects Requirements: 6+ years combined grocery retail and account management or retail operations experience; strong communication and presentation skills; able to travel 30-40%; CRM (Salesforce) experience; bachelor\u0002s preferred. Category: Customer Service Seniority: Senior Level Tools: CRM, Salesforce Commitment: Full Time Workplace: Onsite Languages: English