About this role
Director of Customer Growth at Master Trades Group. Location: Albuquerque or Beltsville or Federalsburg or East Hanover or Lancaster or Columbia or Horsham or Boothwyn or Alexandria or Cherry Hill or Halethorpe or Hagerstown or Rockledge or Louisville or Richmond Hill or Sanford or Tampa or Sarasota or Austin. Role: increasing retention, driving cross-sell, analyzing data Requirements: Bachelor's degree required; 7+ years in CRM/customer lifecycle/retention with 3+ years leading teams; strong customer analytics, segmentation, lifecycle marketing; ServiceTitan experience preferred; ability to travel 25–40%. Category: Marketing Seniority: Senior Level Tools: ServiceTitan, CRM Commitment: Full Time Workplace: Remote Languages: English