About this role
Guest Relations Manager at Millennium Hotel and Resorts UK. Location: London, England, United Kingdom. Role: welcoming guests, managing complaints, leading communication Requirements: Deliver personalised guest service, manage VIPs and complaints, update guest profiles, liaise across departments, and use Opera PMS; strong communication and multitasking skills required. Category: Customer Service Seniority: Mid Level Tools: Opera Commitment: Full Time Workplace: Onsite Languages: English