About this role
Director of Customer Success at Closinglock. Location: Austin, Texas, United States. Role: owning retention, leading team, building playbooks Requirements: 8+ years in customer success/account management with 4+ years leading CS teams; experience owning retention and expansion metrics; data-driven, able to build scalable CS processes and present to executives. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English