About this role
Floor Coach - Healthcare 3P & Healthcare Outsourcing at Harris & Harris. Location: Chicago, Illinois, United States. Role: mentoring representatives, coaching employees, managing team Requirements: Current Harris & Harris associate; high school diploma or equivalent; maintain monthly QA >80%; no attendance/performance issues; ability to coach and develop representatives; knowledge of state and federal collection laws (FDCPA); availability during business hours. Category: Customer Service Seniority: Mid Level Tools: Microsoft Teams Commitment: Full Time Workplace: Onsite Languages: English