About this role
Customer Engagement Manager at IntegriChain. Location: Philadelphia or Ambler or Pune or Medellín. Role: resolving issues, leading reviews, coaching associates Requirements: 4+ years in customer engagement/account management, 3+ years analytics experience (pharma preferred), SaaS/support model experience preferred; strong cross-functional coordination, data analysis, customer lifecycle management, and coaching skills. Category: Business Development Seniority: Mid Level Tools: ICyte Platform Commitment: Full Time Workplace: Remote Languages: English