About this role
Customer Success Manager II at AvidXchange, Inc.. Location: Charlotte, North Carolina, United States. Role: managing accounts, driving adoption, identifying risks Requirements: 3+ years customer success or account management experience; strong communication, strategic thinking, and analytical skills; proficiency with CRM and customer success platforms (Gainsight); ability to manage multiple accounts. Category: Customer Service Seniority: Mid Level Tools: CRM, Gainsight Commitment: Full Time Workplace: Hybrid Languages: English