About this role
Account management (Sales development)
Long tail account management Customer success processes and metricsChurn and account reactivation analysis and metricsCustomer interaction/journey analysisCustomer service (Supply chain)
Forecasting and demand planningService Level metrics and processesCustomer support, complain analysis and processes.Admin processes optimization Team collaboration
Collaboration on digital marketing plan and automation processes.Foster the use of local CRM and exploit all capabilities to its full potential BA in Pharmacy, Veterinary, Food Chemistry, Biology, Business Administration, Marketing or in a related course of studies.Dynamic, independent person who wants to take on challenges in a company belonging to a multinational with opportunities.You have always wanted to put your theory into practice.Knowledge and previous experience with CRM Microsoft Dynamics and Tableau will be positively value.MBA candidate very focused on dealing with clients, ideal previous experience with clients, high analytical capacityYou are hands-on, proactive, smart and above all creative.Excellent oral and written English and Spanish is a must. Duration 6 month internship or longer
WEB: https://ingenasa.eurofins-technologies.com/home/
LinkedIn: https://www.linkedin.com/company/ingenasa-eurofins-technologie