About this role
Genesys Engineer at Upgrade. Location: Phoenix, Arizona, United States. Role: designing solutions, supporting operations, troubleshooting issues Requirements: 5+ years supporting contact center technologies, hands-on Genesys Cloud experience, strong troubleshooting and communication skills, Genesys Cloud certifications valued, ability to manage multiple priorities. Category: Information Technology Seniority: Senior Level Tools: Genesys Cloud, Salesforce, Microsoft Dynamics Certifications: genesys cloud, certified genesys engineer Commitment: Full Time Workplace: Hybrid Languages: English