About this role
Lead Client Support Specialist, Card Operations at Blossom. Location: Florida or United States. Role: leading incidents, troubleshooting cards, coordinating escalations Requirements: 5+ years technical support or client services experience in card/payments, deep card lifecycle and ISO 8583 knowledge, SQL and log-querying tool proficiency, strong incident leadership and written communication. Category: Customer Service Seniority: Senior Level Tools: ISO 8583, SQL, Splunk, Kibana, Datadog, Google Workspace Certifications: cpp, eta cpp, aap Commitment: Full Time Workplace: Remote Languages: English