About this role
Team Captain at Boldr. Location: Tacloban City, Leyte, Philippines. Role: managing team, coaching members, monitoring performance Requirements: Bachelor's degree, 3 years supervisory experience (email/chat support preferred), experience supporting SaaS and content moderation, intermediate CRM (Zendesk, Salesforce) and Google/Microsoft apps, strong communication and analytical skills. Category: Customer Service Seniority: Mid Level Tools: Zendesk, Salesforce, Google Drive, Google Sheets, Google Docs, Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English