About this role
HyperCare Customer Success Manager at Modmed. Location: United States or Boca Raton or Georgia or Hyderabad. Role: serving customers, managing escalations, driving adoption Requirements: Bachelor's degree required, 2+ years relevant experience, understanding of RCM, familiarity with Salesforce, ChurnZero, Power BI, Qlik, Jira, and Gainsight, strong communication and consultative skills. Category: Customer Service Seniority: Entry Level Tools: ChurnZero, Qlik, Salesforce, Microsoft Power BI, Jira, Gainsight Commitment: Full Time Workplace: Remote Languages: English