About this role
Desktop Support Supervisor at Rumcsi. Location: Staten Island, New York, United States. Role: overseeing operations, supervising staff, managing endpoints Requirements: Bachelor's degree or equivalent experience, 5+ years desktop support with 2+ years supervisory experience; strong Windows and Microsoft 365 experience, ticketing/SLA management, endpoint lifecycle and asset management, and healthcare IT compliance knowledge. Category: Information Technology Seniority: Senior Level Tools: Windows OS, Microsoft 365, O365, SCCM, Intune, Meditech, Epic Certifications: itil, comptia a+, microsoft Commitment: Full Time Workplace: Onsite Languages: English