About this role
Department Summary: The Program Manager oversees multiple direct reports to ensure the successful execution of project objectives across various customer accounts. This role requires expertise in company-wide procedures, standards, and expectations, with a strong focus on operational efficiency, continuous improvement, and business growth. In addition to managing project teams, the Program Manager plays a vital role in supporting and advancing product development, business systems optimization, and strategic initiatives. Responsibilities include coordinating cross-functional collaboration, streamlining project workflows, and identifying opportunities for innovation and process improvement.