About this role
The Guest Relations Specialist provides our guests’ first point of contact and is responsible for creating an excellent first impression over the phone. The right candidate will have a pleasant phone voice, a friendly personality, and a passion for delivering exceptional service. As the Guest Relations Specialist, you will demonstrate and exemplify Jamul Casino’s mission and values by embodying the acronym F.I.R.S.T. (Fun, Integrity, Respect, Service, Team).